Bad service. To tip or not to tip, that is the question. You're having a nice meal and enjoying yourself. Suddenly your waiter/waitress gets snooty, rude or abusive. What do you do?
Some people would still leave a tip, while others might cut the tip in half. Others might forget the tip entirely. So what would you do?
People who get tipped, depend on those tips as part of their income. Without tips some of these people are not making a living. But when the service isn't provided…It's a complicated issue.
The waiter does bear a resposibility to provide a service. If they don't, a lesser tip is a consequence. The problem with this reasoning is that many waiters will not get the hint and just think you are cheap. Though I suppose you could always leave a note.
What would you do?
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Comments
2 Comments so far
I always tip commensurate with service. My rationale is this: everyone has to work hard, and they are in the business of being a service provider. They know this, its what they do.
Tipping is the consumer's way of providing feedback on their satisfaction.
People often argue "well, it wasn't my waiter's fault if my food arrived wrong… it could be the grill's fault." I usually counter that if a waiter gets enough bad tips because of orders being mistaken or showing up wrong, they will gently notify the grill staff of this fact.
I usually make it a point to let my waiter/waitress know when my order comes out wrong. Sometimes they verify that they took it wrong, sometimes they say it was the grills fault. Either way, the tip usually goes from 15% down to 10%. If it happens more than once in one meal, they get nothing from me. I haven't ever left a note to explain myself, I believe the act itself is pretty self-explanatory.
Good post!
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